Got Questions? Find the Answers Below.
If you can’t find the information you are looking for contact us via our online enquiry form.
We deliver from the Northern NSW all the way through to North Brisbane
What time will my order be delivered?
All our delivery time start from approximately 1 p.m.
It is important you let us know in your order notes if you require your order delivered on a specific day or time. Delivery times may vary from week to week as delivery roots change weekly. If your delivery is to a business address please add the business name and operating hours on your delivery notes.
For an ETA of your delivery, give the head office a call on (07) 5593 6800 If you are receiving deliveries at work. Please leave a note at checkout and we will deliver earlier in the day.
Do I need to be present to receive the delivery?
If you will not be present at the time of delivery that’s not a problem, the meals are delivered in a polystyrene esky with ice, which can hold a safe temperature for up to 6-8 hours.
Your delivery will generally be left at your front door unless you have advised a specific location in your delivery notes.
If you live in a gated complex or high-rise building
Please leave delivery notes with instructions on how to enter the complex/high-rise, such as a code or buzzer, or if it is ok to leave your order at the reception.
If you have any issues with your order.
Please call on (07) 5593 6800 or send us an email if there are any issues with the order you have received.
How long will my Zest Meals last for?
Zest meals meals have an average shelf life of 7-9 days in the fridge. We do recommend eating any meals with fish, broccoli and beans within the first 7 days. Always check the use by or expiry date before consumption.
The meals are vacuum sealed, this process removes oxygen from the meals to slow down the oxidation process, allowing the product to stay fresh naturally for as long as possible.
Freezing my Meals?
We recommend that your meals are consumed fresh while they retain their great taste and nutritional goodness. If you like to freeze your meals they must be frozen before the use by/expiry date.
Are the images exactly what is in the meal?
Please note that our meals are packed and portioned according to weight and that quantity/pieces shown in images may vary.
What do the GF & DF symbols stand for?
These symbols are placed there for people with allergies the symbols represent the following:
GF means the product is gluten-free
DF means the product is dairy free
If you have any questions do not hesitate to call us.
We recommend that you check the ingredients thoroughly before consumption. (We have systems in place and take the highest care to keep allergy prone ingredients out of certain meals however they may still be present as all of our products are prepared and produced in the same kitchen)
How do I order?
Ordering is easy. Simply select the options for your product and click the “Add to cart” button.
Once you have added all your meals to the cart, click on the little shopping trolley on the top right. Check your shopping cart to make sure you have added all your meals and then click “PROCEED TO CHECKOUT” button. Fill out your name, delivery address and click on “PROCEED TO PAYPAL” or enter your credit card details to pay via our secure Stripe gateway.
Is there a minimum order amount?
We have a minimum of $49 per order which includes delivery to your home or work place in the Gold Coast and Brisbane areas only. Free delivery is available for orders over $79.
When will my meals be delivered? And delivery days...
We always strive to deliver your order on the next business day. However, you order may not arrive until the following day. We deliver Monday to Saturday every week excluding public holidays.
What happens if I place the order after the cut off time?
We always strive to do our best to process your order for the next closest delivery day otherwise your order will be dispatched the next day of delivery.